Diagnostics & Repair
Not sure what’s wrong? We’ll diagnose the issue and help determine the best path forward.
- Device diagnostics
- Hardware troubleshooting
- Screen and component repair
- Faulty part replacement
Tech Support & Repair
When your tech stops working, we help get it back on track.
From broken screens and slow computers to software problems, upgrades, security, and data protection, KJ's provides practical support for the devices you rely on every day.
Phones
Tablets
Laptops
Desktop PCs
What We Help With
You don't have to know the technical term.
Tell us what your device is doing—or what it stopped doing—and we'll help identify the problem and your options.
Hardware & Upgrades
Improve performance, replace aging parts, or upgrade your device to better fit your needs.
- Memory installation
- Storage upgrades
- Hardware replacement
- Performance upgrades
Software & Operating Systems
Get help with crashes, slow systems, software problems, and operating system issues.
- Software installation
- Operating system support
- System crashes and errors
- Performance troubleshooting
Virus & Malware Support
Security has always been part of how KJ’s approaches technology support.
- Virus and malware scans
- Malware removal
- Antivirus setup
- Security recommendations
Data Protection
Protect important files and reduce the risk of losing data due to failure, deletion, or security threats.
- Backup setup
- Cloud backup and sync
- Data recovery assistance
- Secure storage guidance
Performance & Maintenance
Keep your devices updated, healthy, and performing the way they should.
- System checkups
- Software updates and patches
- Hardware health checks
- Performance recommendations
The KJ's Approach
Fix the problem. Help protect what's next.
KJ's began with a strong interest in cybersecurity, and that security mindset remains part of how we support customers today. A repair shouldn't end with simply handing your device back.
01
Diagnose
Understand what's happening before recommending a repair, replacement, or upgrade.
02
Repair & Support
Address the immediate hardware, software, or performance problem.
03
Protect
Share practical recommendations for updates, antivirus, backups, security, and ongoing device care.
Maintenance Plans
Keep your technology maintained, not just repaired.
Ongoing support for customers who want regular system care, updates, protection, and priority assistance.
Essential
$99/month
Reliable ongoing technology support for individuals and small businesses.
- • 2 remote support sessions
- • Monthly PC check-up
- • Antivirus checkup
- • 24-hour response time
- • Priority service scheduling
- • 10% discount on additional services
MORE SUPPORT
Premium
$199/month
Expanded coverage for customers and growing teams who need faster, more comprehensive support.
- • Everything in Essential
- • Unlimited remote support
- • 1 free on-site visit per quarter
- • Full coverage for maintenance (software/hardware checks)
- • Emergency after-hours support
Something wrong with your device?
You don't have to diagnose it yourself. Tell KJ's what's happening and we'll help you figure out the next step.
Get Tech Support